how to force new Hardware product model records into the global domain.

[anerivirani19]

I have a business rule created for this.

Before Insert

Order - 10000

Condition - Class is hardware model

Script -

(function executeRule(current, previous /*null when async*/) {

setGlobalDomain();

function setGlobalDomain() {

//make current transaction uncancelable while this rule runs,

//set variable to previous cancelable state to restore when done

var isCancelable = gs.setCannotCancel(true);

current.sys_domain = 'global';

//restore previous cancelable state

gs.setCannotCancel(isCancelable);

}

})(current, previous);

However this doesn't seem to work. It still creates the  new hardware product model under the user domain.

[abbasshaik4]

Hello @anerivirani19,

For a similar kind of issue, please refer to the link below:
https://www.servicenow.com/community/itsm-forum/how-to-force-new-manufacturer-records-into-the-globa...

If it is helpful, please mark it as helpful and accept the correct solution. In the future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik