Hi Community,We have set the RITM stage to "Approval Rejected" and state to " closed incomplete". but, the REQ is still open. How do i make the REQ state should not be in open state. Please find the attached flow condition here.
Hi, I' newer in servicenow and i'm doing the learning phase.on the first chapter, we explain how to access to service portal in adding "sp" at the end link and on the second chapter, we ask me to access to service portal with all menubut, i don't fin...
Good afternoon,We have set up integration with JIRA Cloud to JIRA Cloud and I followed all the instructions to setup authentication via OAuth2.0 and succeeded in getting my OAuth token from JIRA. So far so good. However, all the actions from the JIRA...
I have been asked to find information about LDAP integration in ServiceNow and I have find that it is recommended to set a MID Server and let that MID Server to communicate with the Active Directory via LDAP. I can understand it, but I cannot figure ...
Hello,Is it possible to highlight required text in email notification?
If incident reassigned 4 times then callers manager should notify.
Hi, I am going crazy because I keep getting a duplicate of the prompt message after the user has entered a text string.I am using a text input to be able to use the contextual search.I have created a new topic with only this and it still doesn't seem...
Hi everyone, We have requirement, that with one table field values need to submit a record producer. when I'm trying to submit a record producer using Cart() below script for your reference. please share your solutions and suggestions with me var car...
Hi, Previously, the filter was there for report like,created after 2021-07-01 and I have changed it to 2023-01-01 and it is not updating in the report.It is still showing the old results.The requirement is, we want results in the report from 2023-01-...
Hii, I have a Multi-Row Variable Set (MRVS) in my ServiceNow catalog item that includes a reference variable called u_account. This variable references the accounts table, which has columns name and dept. Users use this variable to select account nam...
Hi All,How can I display the 'Email ID' in the input field instead of 'Name'? When we create a RITM below that you can see approval ,on right hind side u will see Edit Button when we click on that we will able to see collection of user .so In my case...
Hi,for a custom application we have created a record producer, in the form we have a choice field(wd_list) having 4 choices and a single line text(email_list) field. Now the requirement is, for every choice selected in the wd_list we want to copy ema...
Hi I am Unable to create Problem task there is some error Invalid update even after deactivating current.setAbortAction(true);But I am able to create problem task in Service operation workspace (SOW)view that is agent viewnot able to figure it please...
