How to get the device age with the help of get warranty start date in the below variables a

[Archana23]

How to get the device age with the help of get warranty start date in the below variables and also have to validate that if the age is <=2186 days.

Please suggest.

Thanks in advance.

[SAI VENKATESH · Accepted solution]

Hi @Archana23 

You can try the below code and it is working in my PDI:

client script:

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }
   var startdate=g_form.getValue('start_date');
   var date=new GlideAjax('GetManagerDetailsScript');
   date.addParam('sysparm_name','getdatedifference');
   date.addParam('sysparm_startdate',startdate);
   date.getXMLAnswer(callback);

   function callback(response){
	var answer= response;
	alert(answer);
	g_form.setValue('get_number_of_days_from_start_date',answer);
	if(answer<=2186){
		alert("in warranty") //do as per your requirement
	}
	else{
		alert("not in warranty");
	}
   }

Script Include:

var GetManagerDetailsScript = Class.create();
GetManagerDetailsScript.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getdatedifference: function() {
		var startvalue=this.getParameter('sysparm_startdate');
        var sgd1 = new GlideDate();
        sgd1.setValue(startvalue);
        var sgd2 = new GlideDate();
        sgd2.setValue(gs.getDate());

        var duration = GlideDate.subtract(sgd1, sgd2);
        var total=duration.getDayPart();
		return total;

    },






});

Thanks and Regards

Sai Venkatesh

[Archana23]

Thank you so much @SAI VENKATESH .

It is working as expected.

[SAI VENKATESH]

Hi @Archana23 

Can you check the other question posted by you: https://www.servicenow.com/community/virtual-agent-forum/in-the-below-variable-i-need-to-show-the-in...

and can you confirm whether it is working or not. 

Thanks and regards

Sai Venkatesh