I have enforced role-based MFA for admin/itil users but I want to exclude Web Service accounts that have admin/itil roles. Can someone assist me with this requirement. ThanksUjjwal Sharma
How can I all authorizations in service for all the tickets?
Hi,In my record producer I have a Custom variable that is a widget that opens up the Form widget in a modal window to create a new record that can then populate another variable in the record producer. This part works quite well. However, when click...
Hello Community,I am working on implementing a requirement for the Walk-Up Experience appointment scheduling. The scenario is as follows:If a user has a termination date (recorded in the sys_user table), their ability to schedule appointments should ...
I have several MRVS that I should export each to a different sheet, I should attach the file to the ritm
Hi All, We have a job which triggers an event and sends notification to users who have not logged in from past 2 months.I want to trigger an event only if there are users present, else an email should not be triggered.How we can achieve this.Below i...
Hi all, I am trying to click a form link using ATF but I am unable to do so. I tried to click on the link using "Click Component(Custom ui) but it is not reading the link. How do we do it ? PFA the picture of the form . I want click the link named "P...
My coding skills are not very good, and I sincerely apologize for any shortcomings.I am currently learning and have some ideas I would like to ask the community about:On my Employee Portal interface (OOTB), the virtual agent icon is displayed by defa...
I want 2 catalog items available to users without logging in ie external users. I have SSO enabled for the instance. IS there a way to set up for any non ServiceNow users to access these. We are not on Portal yet and using service management .
how to check on change_request table which flows are written just like business rule we check?
Hello Community,I am trying to configure a custom search source in Global Search, and I need some guidance.Current Behavior:When I search for a case number in Global Search, it returns the request record (since the case is linked to the request via t...
I have created a report. I want that only users with a particular role should be able to able to read that report.How to achieve this funcaionality.
1st field is of type reference -> name_of_application_service 2nd field type is of list collector where I have applied the reference qualifier ->javascript: new CIvalueretrieve().getCis(current.variables.name_of_application_service); In the be...
Hi there,My clients are having a usability issue with our VA when interacting with it via the configured Teams channel. Most of our topics have a static choice or boolean input required at some point. Through the web client, this displays as a select...
