How to give a respected url in this back button

NeethuB
Tera Contributor

How to give a respected url in this  back button in the create articles (old version) in knowledge portal.

8 REPLIES 8

Dushyant Siroh
Tera Expert

hi @NeethuB 

 

can you please customize the UI Component - usually a widget or UI page Service Portal>Pages or Widgets.

 

Kinds Regards,

Dushyant Sirohi

Ankur Bawiskar
Tera Patron
Tera Patron

@NeethuB 

are you saying you want to change the URL to which it's taken when you click?

Did you identify which UI page etc is that? how it's getting opened? are you opening any left nav module for that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, we want to change the url to which it's taken when we click.
This is a intercepter page to create a knowledge article (old version) from the knowledge portal.
There is no related UI page or widget. 
This page is opening when we try to create article from the kb portal.

 

@NeethuB 

in the URL you should know which UI page is that?

Share the URL here

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader