Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to make Variable Editor visible on Security Incident Form?

adityaj828
Tera Contributor

I want to display variables with the values entered on Service Portal , display on the Security Incident record created similar to RITM , where the variables are displayed in the sc_req_item record .

adityaj828_0-1728765269623.png

I tried to make the same for sn_si_incident table to make variables with values visible on the security incident record .

2 REPLIES 2

Astik Thombare
Tera Sage
Tera Sage

Hi @adityaj828 ,

 

Please follow the steps below to add the Variable Editor to the native form view of a Security Incident:

 

Step 1: Right-click at the top of the form, select Configure, and then click on Form Design.

 

AstikThombare_0-1728821150735.png

 

Step 2: In the Fields tab, search for Variable Editor, drag the field to your desired location on the form, and save the changes.

 

AstikThombare_1-1728821308611.png

AstikThombare_2-1728821405111.png

 

Step 3: Raise an incident from the portal and verify that it is functioning as expected.

 

AstikThombare_3-1728821526852.png

 

 

If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

By doing so you help other community members find resolved questions which may relate to an issue they're having

 

Thanks,

Astik

 

 

Hi @adityaj828 ,

 

Any update on solution ?

 

Thanks,
Astik