How to make Variable Editor visible on Security Incident Form?

adityaj828
Tera Contributor

I want to display variables with the values entered on Service Portal , display on the Security Incident record created similar to RITM , where the variables are displayed in the sc_req_item record .

adityaj828_0-1728765269623.png

I tried to make the same for sn_si_incident table to make variables with values visible on the security incident record .

2 REPLIES 2

Astik Thombare
Tera Sage

Hi @adityaj828 ,

 

Please follow the steps below to add the Variable Editor to the native form view of a Security Incident:

 

Step 1: Right-click at the top of the form, select Configure, and then click on Form Design.

 

AstikThombare_0-1728821150735.png

 

Step 2: In the Fields tab, search for Variable Editor, drag the field to your desired location on the form, and save the changes.

 

AstikThombare_1-1728821308611.png

AstikThombare_2-1728821405111.png

 

Step 3: Raise an incident from the portal and verify that it is functioning as expected.

 

AstikThombare_3-1728821526852.png

 

 

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Thanks,

Astik

 

 

Hi @adityaj828 ,

 

Any update on solution ?

 

Thanks,
Astik