How to Remove Duplicate info and error messages

[TerryC03]

Hello,

I've created a no-code information message via business rule on the Actions tab. However, when I make the change, two messages appear instead of one. What may be the cause of this? The same happens with a data policy.

[SanjivMeher]

If you are doing an abort action, it will show Invalid Update message. It is OOB and we can't change it. Below thread has similar question.

https://www.servicenow.com/community/developer-forum/invalid-update-prompt/m-p/2148552#:~:text=%22In....

[TerryC03]

The abort action box is not checked.

[SanjivMeher]

Ok.... Do you have another business rule which may be doing another update like current.update(), which may be saving the same record twice and causing this BR to run twice. You need to find that BR and fix it.

[TerryC03]

I'm currently troubleshooting other business rules. But I noticed that this happens on every list I've tested on. I also noticed with a new tab, it only shows one message instead of the duplicates (two). Any ideas on that?