Hi Community ,I’d like to share a solution for a common but tricky requirement in ServiceNow:keeping two reference fields synchronized in both directions without causing infinite recursion. RequirementOn a ServiceNow form, there are two reference fie...
I have created a Declarative action for list view of custom workspace table. And then created a new action configuration to map the list action to workspace. But still the button is not visible.
Hello,I would like to know if ServiceNow provides an official service status page, similar to Slack Status, where we can check the real-time status of ServiceNow services.Is there an official website where we can monitor the status of ServiceNow serv...
We are setting up a Tanium integration that requires configuring trusted IP ranges in the Tanium tool. Upon reviewing the IP ranges, we noticed that the same IPs are used for both sub-prod and prod instances. Tanium allows only a single token per IP ...
Hi everyone, We would like to make use of the Now Assist ITSM and its LLM-related functionalities in the VA. In our current VA build, we have a couple of topics that are presented to the user as tiles as part of the initial greeting, including a topi...
Hello Everyone,I have created multiple client templates for incident table but when i click on "..." & click on Email then the template having less order only that gets applied i want to see all the templates and choose from it .How i can get it?@Ank...
Hello! it's so critical for me this needI want to know which OOB (Business rules or client script) is responsible for the auto populate of hardware fields please. i customised some filds on [alm_hardware] and i can't auto populate them. Thank you
I have created a UI Action on the sc_req_item table and added the same code that I found in the UI Action for the Problem table for Creating a Standard Change:action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'rfc'));When this UI Acti...
whenever i am using the copy change(button) on the emergency change request record, it is creating new record type as normal. please suggest how to fix this issue
I’m trying to understand the exact behavior of form logic in ServiceNow. Both Client Scripts and UI Policies run on the client side, but I’ve observed that Client Scripts execute first, followed by UI Policies.I understand the documented execution or...
Hello Guys! Do you know where table should be used to translated this OOB fields (Non translated) ?Thank you so much for help!
Hi, Any inputs on this behavior and reliable doumentation on role snc_high_assurance role??
Hi , I was doing SNPI Story1 and mistakenly created wrong HHD table, now i want to delte it . how can i do so, not finding any options. I am stuck and unable to validate the task as if i create another HHD table it will create another system names.
Hello!I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.How do I do that? Thanks,S
I have a requirement to integrate ServiceNow Virtual Agent with Nexthink automation tool through it's NQL API/Remote action API. For ex:Use case: outlook restart/clear memoryWhen the respective keyword matches based on user input in the chatbot, the ...
