Forum Posts
Resolved! Facing issue to launce ServiceNow Developer Instance
Hi I am trying to launch ServiceNow Developer instance but getting the attached page. I am not getting the regular developer instance page. How to navigate developer instance without App Engine Studio and Creator Studio.
Resolved! How to add Image in converted PDF from RITM
Hello, I am trying to add company's logo on top left corner on the header on the PDF.I am converting this PDF from RITM on Insert using Business rule. Can someone help to correct my code if anything is missing // (function executeRule(current, previ...
Changes to Update Sets with Clone Process
As we were reviewing documentation for the Zurich release, we noted the following highlights related to the Clone Admin Console:Configure the update set preservation up to 12 minutes before the clone executes.Preserve your in-progress update sets, re...
CSA Question
What is not related to Workflow?A. TransitionsB. VersionsC. ActivitiesD. Categories What is the Ans for this Question
Resolved! ATF 'Open an existing record' times out after upgrade to Yoko
My test cases create a record successfully, then attempt to open the record. The form is visible on the screen, but the test does not detect that the record is open. The screenshot records an image of the open form, but the step stil times out. Th...
Resolved! HTML widget change for dropdown
I need two fields dependency on widget, like country and stateCountry: United kingdom, Europe and United States.States: United kingdom: 1 stateEurope: 4 statesUnited States: 19 states when "country" is selected as US then "state" must show 19 options...
Add widgets from the Subscription Management to a custom dashbaord
I've created my own dashboard in Platform Analytics where we want to measure our Now Assist usage, adoption etc. (therefore, I copied widgets from the OOB "Now Assist Admin - Analytics" because we adjusted some of the widgets). Besides that, I want t...
NA Subcategory Added Automatically in Record Producer
Hello Community,In my Record Producer, when I select an Incident Type, the corresponding Incident Subcategories are displayed correctly.However, I’ve noticed that the last subcategory ("NA") is always being added automatically to the list of selected...
This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is no
Hi,When i execute test script of A-2 form of portal through ATF tool in ServiceNow then i got below error message "This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is not definedfunction () { [native code...
PA Dashboard - Data Missing in 'Day of Week' Aggregation When Changing Language
We have a dashboard visualization that displays a trend by aggregating data for the days of the week. In the default language (English), the report works perfectly and displays all the data correctly (see attached image): However, when we switch the ...
Resolved! Virtual agent Plugin
Hi, I want to install Glide Virtual Agent on my PDI. When I click on Install now, it gives me the popup, 'This plugin is associated with a for-fee subscription'. Does this mean I have to pay for installing this in my PDI? Somewhere I have seen that...
Submit canceled due to a script error - please contact your system administrator
@Ankur Bawiskar Hi,We are facing issue related above error as we did not made any changes to Change Management process OR in workflow.While user is complaining about - Unable to move the change to closed state and giving following error: Submit canc...
onchange client script reverse
I'm writing client script -my requirement is simple: if the category is 'software' then make 'description' field hidden. It is working fine, but I want to write reverse if, and I stuck there! When Im changing the category to some other, the descripti...
Resolved! Triggering Business Rule on Variable Value Change at RITM
I'm trying to trigger a Business Rule when a catalog variable's value changes at RITM level.Here's the scenario:I have a choice-type variable named Request Type with three options. I want the Business Rule to execute only when the value of this varia...
