demos for flow designer vs. workflow editor

Asset management: Model categories for Audio and Video equipment

We intensify the onboarding of room equipment: Video screens, MTR's, room tablets, decoder, audio devices, touch screen controller, room switches etc.What is the benchmark to either create a specific VC model category or use to use the out of the box...

Unable to Override “Parent” Reference Field on Task in Child Table

 Hi everyone,I have a custom table, Onboarding Task, that extends the Task table.I am trying to change the reference of the inherited Parent field so that, for Onboarding Task only, it references the Employee Onboarding table.My approach was to use a...

inbound Actions for external

Hello All, We have create a New Inbound Action based on the subject line it will create an Incident on our Client ServiceNow Environment. Incident creation and everything is working fine but when our environment receiving an email from our client ema...

Create change every second Tuesday of the month

I want to create a standard Change every second Tuesday of the month and it will end after 5 days. Is there any way to add this type of condition in flow designer

Flow Designer Stages for Closing Requests

I'm looking for best practice guidance on the proper way to handle stages for Requested Items in Flow Designer. I've noticed if developers create their own stages such as 'Closed' or 'Closed Complete', etc this results in a table full of 'custom' sta...

Backlog reports related mail send to group DL along with attachement.

Hello Everyone, i have one requirement .Send a mail to all assignment group email ,if groups not having the email address then send a mail to group managers along with excel sheet with excel sheet  related to one month back created and still active  ...

View option is not visible at RITM Form

Hi,I am currently working on a custom process where I need to create and use a specific view. However, I am unable to see the View option on the RITM form, as shown in the screenshot below. But, the view is visible in the RITM list view see the scree...

How to Access Variable set based on Variable selection

HI, I have a doubt on this Catalog item variable name : Environment choices , prod,test,devvariable set field : Server name : reference cmdb_aix_server  When I select the Environment choice in the catalog variable, only the corresponding servers (Dev...

Visualizing Priority Stacked Bar Graph

Hi Community, I have a visualization where I breakdown the incidents assigned to each user and its broken down into 30, 60 and 90 intervals via a stacked bar graph. Can I break down each stack to visualize the different priority states. i.e: A user l...

I need to add Button in the list column within a field

Hi All,I have a requirement to add Accept and Reject button within a column in a related list in workspace. Below is the screenshot attached as an example where Action field shows Accept and Reject button.

Stop Outage Creation

Hi All 1.My requirement is I have to create an outage for Closed Incident through CatLog ItemWhenever I try to create Outage for the closed Incident in Incident Form it should through a error message " Outage cant be created for Closed incident pleas...

Flow designer flow - how to wait until a specific record is created in a specific table

Flow designer flow - how to wait until a specific record is created in a specific table:I am working on building a catalog flow- where I need to update VMI records using Obj ID. This record will be created via vcenter discovery . Catalog flow should ...