How to remove Request automatically approved for total price <= $1000 from Reqeust
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a month ago
Whenever I create a new request for service catalog automatically it's updating the work notes . Is there a way to deactivate this. I have already tried to deactivate rule under system policy but it's not working.
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a month ago
Hi @akashlandge
I think it is using OOB workflow called "Service Catalog Request". you can make comment in that.
Thanks and Regards,
Sai Venkatesh
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a month ago
it comes from the OOTB workflow "Service Catalog Request" on sc_request table.
You will have to update this OOTB workflow.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader