How to remove Request automatically approved for total price <= $1000 from Reqeust

[akashlandge]

Whenever I create a new request for service catalog automatically it's updating the work notes . Is there a way to deactivate this.  I have already tried to deactivate rule under system policy but it's not working. 

[SAI VENKATESH]

Hi @akashlandge 

I think it is using  OOB workflow called "Service Catalog Request". you can make comment in that.

Thanks and Regards,

Sai Venkatesh

[Ankur Bawiskar]

@akashlandge 

it comes from the OOTB workflow "Service Catalog Request" on sc_request table.

You will have to update this OOTB workflow.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@akashlandge 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.