Hi i am trying to get the access token for authorisation to post the rest message , is it possible not to put the client id and password in the script ? tokenRequest.setEndpoint('https://apigtwb2cnp.us.dell.com/auth/oauth/v2/token');tokenRequest.set...
Our instance is configured as detailed below: Dictionary: Updated the Attribute named ‘Use Document Viewer’ to true in the kb_knowledge dictionary entry with a type of Collection.System Property: Updated the value to true for ‘glide.knowman.use_docum...
Request is created from interaction. When request is created , end users get a notification. The requirement is , once the end user replies to the notification via email, it mail should be added in the additional comments of the RITM and the fulfille...
Hello All,I have one requirement where two fields are with same name and I want to distinguish fields without changing their name in dictionary.Example : On catalog task list view there are 2 fields "request_item.item" and "item", but when we see for...
In the SLA form, what will happen if I only enable retroactive pause, but not retroactive start. If retroactive pause will still work without retroactive start? or we can only use them together(retroactive start and pause)?
Hello Team, How can I add depedent value ( dynamic selection ) in the "reason for visit" in walkup portal. Like when end user selects reason as "something is not working" I need to populate a dropdown list with options " laptop, desktop, mobile etc"...
Hello,I need one condition in which when i select a dropdown value first it show a more information in pop up and when i click ok than it redirects to new page or new form in both catalog form and sp portal. Thank You
Hi, We have restricted licenses for specific users in ServiceNow and we would like to give a single user ID for two individuals(only for two individuals not for all users). However, this poses a challenge due to the implementation of MFA (Multiple Fa...
Similar to the system property glide.ui.per.page that allows updating the max number of rows that return in a list on the platform, I added 500. I do not see a property or a way to do so but figured I'd ask if anyone was able to do the same for Serv...
