How to remove the time stamps where I need the incidents count in a day
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2 hours ago - last edited 2 hours ago
Hi, I am facing issue here where i have created a pivot table where in the column I have selected "Created" and in the rows "state". But the report is showing like this in the image. Can we remove this time stamps and make it a date?
Please help me with this
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an hour ago
@Vivekavardhan R Created is an OOB field which contains date time, you need to find a column on incident table which only shows created date and selected that column in your pivot report.
I believe there is no such column there on incident tableand removing timestamp for this report doest seems to be a feasible option.
Workaround:
Create a date type field on incident table, which populated the created date on incident through before insert BR( for existing incidents fix script need to be written) . Add this field to your pivot report.
Please mark the answer correct/helpful accordingly.
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an hour ago
I don't think you can hide that timestamp.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader