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How to show Individual count for each month and each state on PA report

Aishwaryayadav6
Tera Contributor

I created a PA report which gets data from past 12 months and I used a state breakdown so that it shows count for each state. I want to trend it by due date.  But the report shows cumulative counts of the records for 12 months, i want to display individual counts for each state on each month.

Aishwaryayadav6_0-1759602009522.png
Below is the widget configuration

Aishwaryayadav6_1-1759602331859.png

Below is the indicator configuration

Aishwaryayadav6_2-1759602379709.png

Below is the indicator source configuration

Aishwaryayadav6_3-1759602453673.png

Please suggest If anyone having idea about the solution.

Thanks in advance.

 

 

 

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Aishwaryayadav6 ,

 

 as far is I interpreted your data, then this is due to your filter on your indicator source and due to that you have run a historical job. The due date before one month ago and due date after 12 month ago will increase you data over time,  as there has come more and more tickets.

 

if you adjust your filter then it should mostly work.

 

remember also, as “open” is not a recorded date field, then it will be the same every month, as you can only take historical date collection for data where you have recorded date.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/