How to start with regression test pack for Incident / Change / Problem process

[1_DipikaD]

How regression testing is done on Servicenow  with regression test pack for Incident / Change / Problem process ?

[Geoff Dench]

My pleasure!

[Geoff Dench]

Use ATF (Automated Test Framework) with the Test Generator if you have plenty of active users in your test instance.

Also if you are on Yokohama you can use Now Assist for ATF.