How to stop the closure of the RITM once the first catalog task set to complete

[Community Alums]

Hi Team,

How to stop the ritm closure once the catalog task set to closed complete. Can u pls help me on this issue. I have tried business rule login on both catalog task and RITM but still the system is changing the RITM state to closed complete.

@Ankur Bawiskar 

Thanks & Regards

Rahul

[Anurag Tripathi]

What BR on RITM did you try, can you show?

How is that closure happening? have you checked the flow / workflow running for the RITM?

[Community Alums]

I have tried with after BR on the RITM table but no luck and also i have tried to identify how the closure happening but unable to find anything.

[Ankur Bawiskar]

@Community Alums 

why to stop?

did you check which BR or script is doing that?

If my response helped please mark it correct and close the thread so that it benefits future readers.