Make Incident state to In-progress automatically when on-hold and "waiting until" Date field was reached for Europe/ Berlin Time zone. I have wrote the Scheduled Job script - Selected Timezone as - Europe/ Berlin var gr = new GlideRecord('incident')...
Hi Team, Interaction duration not coming correct, kindly assist how can I resolve this issue, please find the screenshot FYR.along with the duration some dates are coming, how can i remove just only show duration. Regards,Garvit
I am having a requirement to convert an attachment of word format to PDF format to prevent document from manipulation.
The Support Chat on the Portal has a "Show my everything" button to see all available Topics. But in Teams, you have to click the "More Topics" button to see the remaining Topics. Is it possible to have similar "Show my everything" for the VA in Team...
Unable to make mandatory in catalog item AttachmentI have tried to change attachment mandatory in catalog item this logic is working up to false attachment but after upload also i could not able to submit the catalog item kindly suggest . function o...
The Support Chat on the Portal has a "Show my everything" button to see all available Topics. But in Teams, you have to click the "More Topics" button to see the remaining Topics. Is it possible to have similar "Show my everything" for the VA in Team...
The Support Chat on the Portal has a "Show my everything" button to see all available Topics. But in Teams, you have to click the "More Topics" button to see the remaining Topics. Is it possible to have similar "Show my everything" for the VA in Team...
work list and work note list there's icon in incident form and i tried multiple attributes like no_sort and slushbucket_ref_no_expand but after saving it doesn't work. can anyone tell me how can i do?
"What is the best UX format to use for lists and forms?"A. FormsB. ListsC. StandardD. Classic
Hi Team,I have a requirement like below, Table: Change Request when to send > change state is in > Review Who will Receive > All the Approver Users for Approvals targeting this Change that have a State of Approved Change Request Notification. How to...
Hello everyone, can anyone please help me why i am receiving this error while opening the Flow Context i.e., The action details for this flow have been removed according to the report retention policy. Regards,Mahesh
Which of the following is supported by UI16?Blackberry browserTable browsersLaptop browserDesktop interfaces
We have several different behaviors on our different environments.In most, the Retire button shows up on a knowledge article in the Draft workflow.In one, the button only display for articles in the "Published" Workflow.I have not found ServiceNow do...
Hello everyone, I have several catalogs available to external users. We use user criteria that we place in the "Available For" related list.I know that ServiceNow natively places the "External SNC" user Criteria in the "Not Available For" related lis...
