How to upgrade the change ui while creating new change??

KM SN
Tera Expert

I am in Vancouver but still i am getting the below UI, any idea to upgrade to new change UI that you can see in second image.

Change old UI.PNG

change new user interface.PNG

1 ACCEPTED SOLUTION

The property below should be false

com.snc.change_management.change_model.type_compatibility

 

AnuragTripathi_0-1704297645487.png

 

-Anurag

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6 REPLIES 6

Anurag Tripathi
Mega Patron
Mega Patron

Hi

Try this

Activating the Next Experience

Consistent for all users

New customers starting with the San Diego release automatically have Next Experience enabled.

Existing instances upgrading from a previous release have to enable the Next Experience manually by setting the system property glide.ui.polaris.experience to "true".

 

Let the users decide

it is possible to offer a button which allows the user to switch to the Next Experience UI. Read my article Allow users to switch between Next Experience UI and UI16 to see how this can be done.

-Anurag

KM SN
Tera Expert

It was set to true only ??

polaris.PNG

Ok so I you need to enable the change model property

AnuragTripathi_0-1704285150166.png

 

 

To enable it follow this

Change Models properties (servicenow.com)

 

-Anurag

I tried this earlier itself but seems the properties are already enabled..so unable to find what could be the reason for this??

properties..PNG