How to upload a document in ServiceNow Virtual Agent and provide it to the user
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11-26-2023 09:26 PM
I have a document which needs to be provided to the end-user by the ServiceNow Virtual Agent Bot.
I want the Virtual Agent to provide the document. I don't have a link or any cloud form of the document, I have the copy which can't be uploaded anywhere and when the user chooses the option I want the VA to provide the respective document for the end user.
Thanks
Rahul R
Rahul R
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Virtual Agent
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