I want to create a approval and rejection Notification for MSTeams

[pandeyved]

Hi All,
I have some query about provider Notification:
In my instance these provider Notification are disabled, but then also we are getting actionable notification for RITM approve or reject. Is there any other which needs to be taken care.

Kindly guide

Thanks

[Abbas_5]

Hello @pandeyved,

Please refer to the below link's:
https://www.youtube.com/watch?v=03qjI9D1wIg

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867087

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[NathanJ]

You did not show how to do this, in the video. only how it worked