01-15-2025 09:24 AM
Is there a way in service now to scan to find all incidents that may have potential PHI and PII in them. Is anyone else scanning the incident data and removing/hiding this data?
06-26-2025 10:23 AM
That's something that can be done with the new Now Assist AI Agents.
One of the things the AI Agents: Configure AI Agents course on Now Learning walks through setting up a PII Removal Agent.
