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07-24-2025 06:51 AM
Based on support group choices, want to populate in assignment_group in catalog item in sp
Solved! Go to Solution.
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08-06-2025 12:41 AM
I have achieved this functionality by using the Catalog Data Lookups Defination
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07-24-2025 06:56 AM
Hi @NikhilKumaK
you can use Assignment rules for that, let me know if you have any progress
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-24-2025 06:59 AM - edited 07-24-2025 07:00 AM
Hello @NikhilKumaK,
Use Auto-Populate feature in variable creation, that will help you to populate assignment group.
For Ex:
Please mark my response as Accepted and Helpful for future references.
Thanks
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07-24-2025 07:02 AM
Hi @anshul_goyal ,
I have 8-10 groups, tried it but not populating the support group in assignment_group.
Based on support group selection, want to populate same in assignment_group.
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07-24-2025 07:23 AM
@NikhilKumaK
you can script the logics in Assignment rules:
Or use a flow
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */