In catalog item assignment group should populated from support group both referring to sys_group.

[NikhilKumaK]

Based on support group choices, want to populate in assignment_group in catalog item in sp

[anshul_goyal]

@NikhilKumaK support group is list collector field? What do you mean by 8-10 groups?

[Ankur Bawiskar]

@NikhilKumaK 

Sorry didn't get your requirement? share screenshots.

Support group is variable in catalog item?

If yes then you can use after insert business rule and set the group

If my response helped please mark it correct and close the thread so that it benefits future readers.

[NikhilKumaK]

@Ankur Bawiskar  Correct.
1. support group variable in catalog item which is reference to sys_group

2. assignment group variable in ci, which is also reference to sys_group(but this variable hides in sp)

If user select specific value in support group, then assignment group variable as populate the same value.
For testing purpose, I'm copying the RITM and checking in native UI then assignment group to filled.

[Ankur Bawiskar]

@NikhilKumaK 

if you are hiding the other variable on sp then you want to populate and show when it's seen on RITM?

If yes then why not use after insert BR on sc_req_item and set the 2nd variable same as 1st

current.variables.2ndVariableName = current.variables.1stVariableName;

current.update();

If my response helped please mark it correct and close the thread so that it benefits future readers.

[anshul_goyal]

@Ankur Bawiskar Why do we need Business rule to populate a variable?