In Incident table Assignment group not showing correctly.

AmrutJ
Giga Contributor

3 weeks ago

Here is the screenshot 

AmrutJ_0-1778271701899.png

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7 REPLIES 7

AmrutJ
Giga Contributor

2 weeks ago

Yes, it was working fine previously but not now. Still it is showing same.

 

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Ankur Bawiskar
Tera Patron
In response to AmrutJ

2 weeks ago

@AmrutJ 

So did you recently upgrade?

if yes then raise a case with ServiceNow, seems to be upgrade issue

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Tanushree Maiti
Giga Patron

2 weeks ago

Hi @AmrutJ 

 

Refer this KB : KB0721311 Reference field on table shows sys_id instead on Display value for the table 

 

 

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Tanushree Maiti
ServiceNow Technical Architect
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