In SOW workspace , List is not visible after cloning

SS1510
Tera Expert

‎03-31-2026 05:59 AM

Hello,

In SOW , i have copy List Bundle SNC, it was working fine , but after cloning from PROD to lower instance , when i am opening List,  error is showing "cannot read property sys_id from null". I have attached scrrenshot, does anyone has any idea why it is coming like this?

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Tanushree Maiti
Tera Patron

‎03-31-2026 09:42 AM

Repair the SOW plugin and ensure SOW plugin is upto date. 

 

Once try it . If still issue persists , try the same in incognito window/private browser and check.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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