Hi,
I have a notification with a requirement to add two buttons to Approve or Reject an Approval Resquest for a catalog item.
I used the OOTB templates: mailto.btn.approval , mailto.btn.rejection
I have 2 questions:
1- What is the difference between these templates and these ones: mailto.approval , mailto.rejection
2. When I click on the link, it opens a new email box, I click send, but the request is not approved or rejected.
I understand that there is a missing step here: inbound action?
Can you explain how to create an inbound action for this exact scenario?
