integration of Servicenow with WhatsApp

[yasserbouat]

Hello,

Please does anyone know how to set up the integration of Servicenow with WhatsApp for the creation of incidents or service requests from whatsapp ?

Thanks,

[brianlan25]

Conversational integration with WhatsApp

[Maik Skoddow]

Hi @yasserbouat 

you can find extensive explanations and guidance in the documentation on that topic at https://www.servicenow.com/docs/csh?topicname=messg-whatsapp-twilio.html&version=latest 

Maik