integration of Servicenow with WhatsApp
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‎07-01-2025 08:20 AM
Hello,
Please does anyone know how to set up the integration of Servicenow with WhatsApp for the creation of incidents or service requests from whatsapp ?
Thanks,
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‎07-01-2025 08:27 AM
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‎07-01-2025 08:28 AM
Hi @yasserbouat
you can find extensive explanations and guidance in the documentation on that topic at https://www.servicenow.com/docs/csh?topicname=messg-whatsapp-twilio.html&version=latest
Maik