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integration of Servicenow with WhatsApp

yasserbouat
Tera Guru

‎07-01-2025 08:20 AM

Hello,

Please does anyone know how to set up the integration of Servicenow with WhatsApp for the creation of incidents or service requests from whatsapp ?

Thanks,

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2 REPLIES 2

Maik Skoddow
Tera Patron

‎07-01-2025 08:28 AM

Hi @yasserbouat 

 

you can find extensive explanations and guidance in the documentation on that topic at https://www.servicenow.com/docs/csh?topicname=messg-whatsapp-twilio.html&version=latest 

 

Maik