Is it possible to create button on major incident workbench just like view form and resolve?

Brijmohan
Tera Contributor

Hi All, Is there any option to add UI action on MIM just like view form and resolve button. I have created a UI action called send survey but want to be use that button in major incident workbench.

 

Please suggest me if we have any way to achieve this.

Thanks in advance!

 

 

5 REPLIES 5

GlideFather
Tera Patron

Sorry @Brijmohan, could you possibly explain what is your goal to achieve in this?

 

You mentioned MIM workbench, then resolve button and send survey... it is not clear what you are trying to do.

 

Please explain the scenario what you want to happen, then you said you created some UI Action, please share it for a review. And also explain what errors or obstacles you face as you said you created that button, so what does it do or doesn't do??

_____
100 % GlideFather experience and 0 % generative AI

Hi @GlideFather , I have post incident survey button on incident form. I want to create same button on Major incident workbench just like view form. 

 

Just wanted to check how we can achieve this?

Brijmohan_0-1776166387195.png

 

Brijmohan_1-1776166492917.png

Created this button to send maunal survey. Functionality is working fine, only want to shift this button on major incident workbench form.

@Brijmohan 

I believe the mim is a UI page

So you need to check if it's feasible to add button there

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

I checked but didn't find the UI page related to MIM.