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ITSM Task Intelligence and Workspace

Nenad Berbatovi
Tera Contributor

Hello

 

I would like to know if it's possible to use ITSM TI in a CSM/FSM Workspace or it is reserved only for Service Operations Workspace ?

 

Best regards,

 

Nenad 

2 REPLIES 2

Community Alums
Not applicable

Hi @Nenad Berbatovi ,

ITSM Task Intelligence is not for CSM/FSM Workspace, it's only for SOW.

 

Community Alums
Not applicable

Hi @Nenad Berbatovi ,