Knowledge Base Not Honoring Can Contribute Functionality
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05-21-2024 09:20 PM
We have added User Criteria Records to the Can Contribute of certain Knowledge Bases, but users who are not in those User Criteria Records are still able to select the Knowledge Base when creating articles. These users are not Knowledge Base administrators, and they do not have other elevated privileges. I have reviewed the Access Controls, and these are also not allowing the contributions. Has anyone else experienced this?
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