Live Agent Chat within two servicenow instance

KamalpreetS
Tera Contributor

I have two ServiceNow instance , primary and secondary

 

In primary the agents will be available to chat & in secondary end user use virtual agent for queries or to chat with live agents of primary instance.

 

has anyone done this or provide way how i can setup this , step by step process.

 

#liveagent #advanceworkassigment #awa #virtualagent

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