Live Agent Chat within two servicenow instance
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04-07-2025 01:44 AM
I have two ServiceNow instance , primary and secondary
In primary the agents will be available to chat & in secondary end user use virtual agent for queries or to chat with live agents of primary instance.
has anyone done this or provide way how i can setup this , step by step process.
#liveagent #advanceworkassigment #awa #virtualagent
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