Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Live agent remove attachment icon

gaia
Tera Contributor

Hi everyone,

We are using Agent Chat (Live Agent) on the Employee Center (ESC) portal, and we need to completely remove the file upload (paperclip) icon from the chat input box to prevent users from uploading attachments.

 

gaia_0-1788936465553.png

 

5 REPLIES 5

Yes , in attached thread , it will tell to make changes in assistant designer to hide attachment icon.