More than one Impacted Location

[jeanmannina]

Is there a way I can add more than one Impacted Locations to the same Incident?

Apparently, I cannot add more than one location to the "Impacted Location" field on a ServiceNow Incident ticket.

Is there a workaround or alternative solution for that?

[glideFather]

Hi @jeanmannina,

I don't think there's any option for that. could you possibly explain the requirement behind it?

I cannot imagine a use case where a dual location would make sense... instead think of location management and include a parent one if needed. Having two locations would cause only confusions in my understanding but perhaps I miss some context