MTTR Calculation Incident

Garvit1
Tera Contributor

Dear Team,

My management ask me to create an Incident dashboard for MTTR for P1 and P2. can you help me how to present in the form of dashboard. Below in the requirement. 

 

Times taken for P1. (RCA, MTTR and MTTD), 

 

how to achieve this. 

 

Regards,

Garvit

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Garvit1 ,

 

Where are you getting stuck - what is your issue? If the requirement is not specific enough, I would recommend to go back to your management and get specifications. If you don't know how to achieve this, I highly doubt that any in the community will give you step by step guidance. 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/