Hi All, I have few questions regarding escalation process in security incident response module.1. If a security incident is escalated from one security analyst to another, does the system store information about who was the previous security analyst ...
Empty CI's created in Configuration Item table with empty/blank Name in production. Please find the below snippet
@Sohail Khilji @Dr Atul G- LNG @Ajay1195 @Community Alums or anyone else please help me integration with SAP HR via batch job that loads manager/department/business unit. Where are the ways we can Check the Integration set up is already there are ...
Hi,How I can create a Flow such that when a record in created in the table- Approval goes to the Creator’s Manager.Give me the complete steps. and also the testing steps
I want to make a mandatory field false want when the form is updated/saved. if the "work notes" field is mandatory, it should false mandatory condition when the form is updated/saved (only for that particular transaction in the client, meaning only u...
Hi All, On incident form if we select caller, caller to belongs to any particular location, assigned to field should be display on that user location users only. Ex: Suppose caller is belongs to Bangalore, assigned to field show only same location us...
I have been working on this for days using various other posts from the community and can't seem to get it. I have a catalog item with a MRVS at the bottom of the form. When a value (the household name) is populated on the main form, I need all the...
When an Incident record in a table is updated, a flag is set denoting the action.How long does that flag persist? Reason for question:I am using Zapier to share information about Incidents in ServiceNow with ConnectWise PSA.I can trigger a Zap in Ser...
Hello community!I'm trying to make a 3-year report on the interaction table, precisely to compare the number of records opened monthly per year.But in 2022, the generation of records only started in March and this is causing the problem in the image ...
HI All, I have 3 fields 1. star date2.end date3. count days i want difference between dates in 'count days' Please help us i need code client script & script include also Thnaks
Hi All,flow is taking longer time to execute and am getting "Gateway Timeout" error. When I check the 'executions', for each flow logic status is cancelled.
Hi all, We have a service agreement with one of our customers. They want a montlhy report on outages the past month on their application services. I have not figured this out yet. Can someone pls assist. 1, Monthly report where the can see the last 6...
Hi Team,Unable to add fields in list view not reflecting.1) In Major incident once we click on view workbench in summary under 1)incidnet task unable to add more fields in list view i did not see any related ? any idea how to add more fields in thi...
Hi All, I have written a client script to validate the response from an API, if the response is False then it should return false and not allow user to submit the form. But it is not working as expected, Please suggest. function onSubmit() { var e...
Hi I've a catalog item. I want on submitting it if some of my conditions are true then it will update a record. What can i use for it?If flow so please give me short explanation how ?
