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Send Threaded updates to MS Teams from MIM workbench

 Hello, Problem StatementSend the updates from MIM workbench communication task to MS Teams channel in threaded manner. Existing setup - If we have a major incident and when we view that incident in workbench we get communication tasks with compose o...

Change the button font color in Virtual Agent

I must be missing something simple.  I am trying to change the color of the font on the button. The button background can be changed easily using the button background attribute belowHow do I change the color of the font?  I have modified all the fon...

Screenshot 2023-11-07 110145.png Screenshot 2023-11-07 110211.png
Aaron Snook1 by Tera Contributor
  • 1117 Views
  • 6 replies
  • 2 helpfuls

Resolved! Send worknotes in email

Hi All, I need to send worknotes if any certain keywords are present. Need to extract the string next to that keyword and send remaining text in the notifications line by line. Worknotes:abcdefghiijk***notes***line1line2line3 I am trying with below s...

Madhavi2 by Tera Contributor
  • 600 Views
  • 3 replies
  • 1 helpfuls

I need to push unique values into single line text

I have two fields (Both are list collectors)Epic Account TypeDomain Based on epic account type and domain we need to push the value to citrix icons I have used 2 client scripts upon onchange of Epic account type and Domain, If we choose multiple doma...

Mahidhar_1995_0-1708628436031.png Mahidhar_1995_1-1708628435991.png

Resolved! Alert to show dot walk field

Hi Community, On incident form, when user selects business service it should show a popup which contains operational status of the business service which user has selected. Here is my script include.var TMUtils = Class.create();TMUtils.prototype = Ob...

Remove values from existing groups

Hi Team, I have 2 fields, Existing groups and remove existing groups. In existing groups the values are populated based on the user groups, and in Remove existing groups I wanted  to remove those which are in existing groups field. I have tried with ...

Revathi12 by Tera Contributor
  • 211 Views
  • 1 replies
  • 0 helpfuls

Download multiple attachment from the requested item

Hello Experts, I need help in modifying the OOB script for the attachment and adding a functionality of a download button where user can download multiple files . Scenario 1: i have 5 files attached to the requested item (a,b,c,d,e) but i want to dow...

Abc 26 by Tera Expert
  • 322 Views
  • 2 replies
  • 1 helpfuls