Hello community!Hope you are all doing well I've heard that it is possible to create CIs via a service request.The idea behind this is that an end user accesses the service catalogue to request an item to create a CI. In that item, the user fills in...
Hi All, Requirement: I have one record producer which I want give the access for only those user which country should be Argentina ,Brazil, Colombia, Mexico in their profile i.e location.country so how we can add in available for to restrict the acce...
Hello All, I need explanation for each parameter definition and its use in ServiceNow Performance Graph.Please check the below Screenshots.Link for this graph: https://instance name/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashbo...
Hi @dhanrajp Please help me with the code. Below is my html code, need to print end user email address. </td></tr><tr><td valign="top" style="font-weight: bold;padding-top:10px;padding-bottom:10px;border-bottom: 1px solid #E6E6E6; width: 100px;">End ...
Hi @Community Alums, I created a custom workspace through the App Engine studio, when I tried to add the dashboard I could but once I created the dashboard from the analytics center, it did not direct me to the next page instead it shows page not fou...
Hello, I am trying to produce a very specific report on requests (catalog tasks) and incidents that trends by day-of-week in the X-axis and hour-of-day in the Y-axis.It appears that the options to trend by are only available for the X-axis.I can only...
We have created 3 update sets belongs to same story moved them one after one to higher instance that's working fine now we have been told that move all together to another instance.now the question is when I am moving all together as group out of thr...
Hi,What is the default maximum character limit for catalog variables? for Example single line text and Multiline text?Also pls provide any servicenow doc's for reference for the same. Thank you!
Hello everyone,I'm hoping to get some advice on visualizing data in a ServiceNow report. I have a custom table with a "Name" column and a "Total" column displaying a numeric value. I'd like to create a chart, like a bar chart, to represent the data i...
we've a project table Pod Projects [u_pod_projects]. Now, we've a requirement "when new project is created, it should create certains no. of tasks on task table based on Project Stage field." project stage -proposal : 2 tasksproject stage -run/depoly...
Hello team,I have a report on HR profile table which shows part time and full time employees. But, I need to add a total number in my donut shaped report. Is this possible? If so, could anybody help?? Please refer to the SS below: Thanks,@Ankur Bawis...
hello The OOB ServiceNow team is removing customized region fields (NA/EMEA/APAC/LATAM) in order to adhere to OOB ServiceNow standardization. I'm trying to understand if there is a standard way to identify Changes based on region. There is no standar...
Hi, I want to update the assignment group to a particular assignment group when the condition fulfills on RITM ie. service offering is xyz and location is abc, then it should update.For example, there is one catalog item that is being raised by GETit...
Hi thereWe are wanting to style a text block on the catalog pages within our Service Portal. the block of text is added Description test added on the Category pageand displays on the catalog pagesWhat we want to do is increase the font size i have...
Hello, I'm trying to restrict all catalog items in Virtual Agent AI search, the criteria is only Knowledge articles must be visible. Is this possible? The default search application is Service Portal default tried to remove Catalog items from Search ...