Hi everyone,
has someone been able to configure virtual agent for a portal in a way that let's only a part of the users use Now Assist and the other part use "normal" virtual agent?
I read that OOTB only one assistant can be added to a portal, so I don't think it can be done configuration-based, but I would be happy to be wrong. I'm not an expert in virtual agent so I'll probably be wrong but is there another way, like for example having a "normal" agent that in some cases, if the user is enabled, can call another agent that uses now assist?
Please let me know if there is some way to do this, even custom, just for evaluation because I would rather not customize the assistants or the portal.
