Need help on this enhancement

[DulquerN]

I have attached the enhancement screen shot and few more answers i got . please help me out of this enhancement. 

[GlideFather]

Hi @DulquerN,

please can you explain what's your question?

[abirakundu23]

Hi @DulquerN ,
Not much clear about your query . 

I think You have to work on "Service Degradation & Outage", Please check in your instance  widget would be available for the same.
What would be a process that you need to understand from process owner ?

Please mark helpful & correction answer if it's worthy for you.