need to find evidence request pop-up page and UI action in engagement form within workspace
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‎01-05-2025 09:05 PM
So I have a requirement to add a new field "access group" referring to the group table on the evidence request table
The issue is that the access group is not getting saved from the workspace which is working fine in the native view
For the native view, there is a UI page(request_evidence) and script include which is being used to save the pop-up page's fields so I have made the changes on both but I'm not able to find anything where all fields are getting saved within the workspace
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‎01-05-2025 09:45 PM
for the UI action to work in workspace you should write script in workspace client script section of that UI action
what did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-05-2025 10:17 PM
I'm not able to find the UI action(Evidence request) within the workspace
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‎01-05-2025 10:47 PM
can you share from where user is clicking that button?
May be it's a workspace declarative action
Did you search there?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-05-2025 10:54 PM
are you saying issue is coming when Request is clicked and the Access group is not getting saved? other fields are getting saved fine?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader