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No option to return to initial option to All Topics

VarshaSambha
Tera Contributor

3 weeks ago

 

Hello Experts,

 

Here in below image there is No option to return to initial option to All Topics,

is it achivable to see All Topics option insted of directly exiting the chat?

if yes please help with suggetions or hints or ideas..

VarshaSambha_1-1762857351117.png

 

Thanks in advance.

 

 

 

0 Helpfuls
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1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

3 weeks ago

Hello @VarshaSambha,

Please refer to the link below;

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0784304

 

If it is helpful,  please hit the thumbs-up button and accept the correct solution by referring to this solution in the future. It will be helpful to them.

 

Thanks & Regards,

Abbas Shaik