Create a Group and add members(we should able add more than two users) to the group through workflow. I am able to create group but unable to add members to that group. Can anybody help me with script. var gr = new GlideRecord('sys_user_group');gr.in...
Hi Team, I have integrated JIRA and ServiceNow, If I am adding any comment in Servicenow on incident it is not flowing to JIRA , Vise versa is working In the correlation id I am capturing the issue id -Issue is created at JIRA end successfully wa...
How can I enable all users to reopen incidents in the Employee Center using the Incident Standard Ticket Actions widget ? It currently only works for individual users
Hi All, In one business rule there is a code, it will run when Assigned to changes and it will call the connect chat, but now in next UI experience it is deprecated. Below is the code, How to replace this code into Sidebar code. Code:(function execut...
Hello , Please suggest if there is any way to limit the fields showing up in list collector. Thanks
Hello Guys does anybody seen this anytime. I have a Subflow what im using for a UI Action over a Code Snippet but the Subflow is crashing as soon as I want to edit him. Does anybody seen anything like that? Best Regards Mateo Bilandzija
hi can anyone please help me with scenario for i need to restrict the ability to add Non-Production Change Tasks (NPCTSKs - Stage Deployment requests) to Chagne Requests that have been fully approved (By change control) to those that have the Change...
HiHas anyone help me to find the correct Api MethodGenesys is integrated in instancewhen ever a user call The call will routed to servicenow and his case record should move to Work in progress.The case state should change to work in progress.for this...
I wanted to disable all the fields in child tickets if it will be connected to a parent incident(not implemented). The only way to update it is thru the parent incident(which is already implemented) Any idea what's the best way to disable it?And enab...
Hi experts, I am Tring to insert the records from one table to another table in my personal instance, I have got struck with one of field called "Valid From" which is string type and value of the filed is 'August 22, 2022' and i have same filed cal...
Hi, Is it possible to skip a input note totally based on a condition, we have tried script in "allow user to skip", but there is a skip button button after asking for input, but i want to skip always , without asking user to skip. Let me know if anyo...
Hello everyone, The ServiceNow Community is undoubtedly a valuable platform for users seeking information, solutions, and guidance related to various aspects of the ServiceNow ecosystem. However, it has come to our attention that there is a notable d...
Hello team!Does anybody knows if I cab become a Certified Trainer? If yes, can you please share the path? Thanks. Miguel Rojas.
How to setup 2 different set of group members to rotate on alternate weeks for the same shift.Example:Shift-1 6am - 6pm Week 1 - Group 1 membersWeek 2 - Group 2 members Please assist.
Hello,We would like to know how to generate a report when SLA beaches if there are multiple groups involved.For example If an incident is assigned to Group A on a high priority issue , and after couple of days the incident gets re assigned to Group B...
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