I am using AWA, and within that, I am trying to enable shift handling. For that, I am configuring the manager workspace. I first need to create a shift and schedule plan. In the schedule plan, when I am trying to add agents, no agent is appearing. (screenshot attached)
I have created a group with 2 agents with both awa_agent and awa_aadmin roles.
In the schedule table which is in the Manager's workspace there also no agents are available. (screenshot attached)
please provide any reference for the above scenario . Thanks!
