Not able to find Integration - Microsoft 365 > Software Models

[Matthew Besecke]

Hello, I am working through the Integrating With Microsoft 365 steps (Link). I have completed all the steps and installed the Software Asset Management Professional for Microsoft plugin (com.snc.samp.microsoft) and the Software Asset Management - SaaS License Management (sn_sam_saas_int) plug-ins. However, I am stuck on the What to do next section after the Create a Microsoft 365 Integration Profile steps. I am not able to find Integration - Microsoft 365 > Software Models in the Software Asset Workspace or the Core UI.

Has anyone experienced this issue or run into something similar? Any help would be appreciated!

My Build is Xanadu Patch 1 hotfix2a.

[Abbas_5]

Hello @Matthew Besecke,

Please refer to the link below:
https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/software-asset-management...

If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik

[Matthew Besecke]

These are the steps I am following the issue is once I get to the "Create a Microsoft 365 integration profile" part of the steps I can not find "Integration - Microsoft 365 > Software Models"

[PunithRajN]

Hi Matthew,

Make sure you are installed below 

• SaaS platforms: com.sn_sam_saas

Sill if you not able to find all repair plugins

[Goody6]

Curious if a solution was found for this.  I am seeing the same thing in my integration.