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‎11-01-2024 06:03 AM
Hi Everyone,
On Case Watchlist, clicking on Lookup list i could see list of ALL contacts but i would like to see only case contacts.
I tried changing conditions in Reference qualifier but i'm missing something.
Example: if "x" account is selected and it has 5 contacts, need to have those 5 contacts in the list.
Solved! Go to Solution.

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‎11-01-2024 06:59 AM
Thanks,
just be aware that your ref qual there applies to all tasks - instead you should use a dictionary override (related list). See below example:

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‎11-01-2024 06:07 AM
Hi,
Could you share the reference qualifier you created? We can then advise you on how to correct it.
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‎11-01-2024 06:10 AM
Thanks for the response @Kieran Anson
Here is the condition, with current condition able to see all the Contacts

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‎11-01-2024 06:59 AM
Thanks,
just be aware that your ref qual there applies to all tasks - instead you should use a dictionary override (related list). See below example: