Pending Change Approvals List
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57m ago
Our organization is new to Change management. We are wondering if a list exists in the Change module, similar to the list that exists in the Knowlede module, for pending approvals. Is there a place that users can go to see all the pending Change approvals that are waiting on them? If not, is it possible to create something like that without too much effort?
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46m ago
are you running your changes through the Change Advisory Board (CAB)? If not, you could make a new module (sys_app_module) on the Approvals table (sysapproval_approver) with the following condition
Approval = Requested
Approver isdynamic ME
Source table = change_request
Screenshot of the example below
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41m ago
Hi @sseverance
Out-of-the-box options
1. My Approvals Module
Users can typically access:
Self-Service > My Approvals
or
Approvals > My Approvals
depending on your instance configuration.
This list shows all approval records assigned to the logged-in user, including:
- Change Requests
- Catalog Requests
- Knowledge approvals
- Other approval types
Users can filter the list to show only Change approvals.
Thanks,
Vishal