PII Data archival and deletion best practices

Siddharth A
Tera Contributor

Dear ServiceNow Community Members,

I would like to do the data anonymization, archival, and deletion of PII data in ServiceNow (CSM), ITSM and scoped applications in my ServiceNow Instance.

 

I don't have Data Privacy,ServiceNow Vault applications.

I want my solution in a configuration driven way,currently my fields aren't classified like PII- Confidential etc.,

 

Hence,I am seeking your help in achieving my objective of PII data deletion through a configuration driven method.

 

Kindly help me with your expertise.Thanks in advance.

 

#CSM #ITSM

Regards,

Siddharth A

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