Platform Analytics - Filters not getting applied appropriately
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07-14-2024 10:34 PM
Hi Everyone,
I'm have two donut visuals created from a single KPI and grouped by different breakdowns. When I apply filter the filter gets applied to one of the visual and other doesn't get applied. I'm unable to understand the reason behind, can someone help me with it?
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07-14-2024 11:28 PM
Do you have the filter applied to all KPI's and tables you are using (including the correct fields)? We only see the result of what is on your dashboard, not what it is showing or how (or what kind of) filter you are using/have configured.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-14-2024 11:58 PM - edited 07-15-2024 10:39 PM
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3 weeks ago - last edited 3 weeks ago
Hi - I know this is an old question, but I experienced it my self.. this "Filters not applied" problem.
To fix this you should look for the indicator or data source that is added to the widget.
So eg. you use the "Number of closed problems" indicator to show this widget, you should look for the "breakdowns" in this one and just add that extra breakdown - like here we are missing "state".
and then it's working