Quesion in Business rule

[Srini19]

Hello,

How to lock the user Account using business rule script, kinldy Advise.

Thanks

Srini

[Robbie]

Hi @Srini19,

Can you expand on what you mean by 'lock the user account' please and advise the use case?

Are you wanting to make the field read-only and only editable by some users - example Admins only or certain group members for example?

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Thanks, Robbie

[OlaN]

Hi,

What do you mean exactly, do you want to set a value on a user account through business rule ?

If so, then it's quite easy.

Example below:

var userGR = new GlideRecord('sys_user');
var userID = 'define the specific user you want to update, it should be a sys ID';

if (userGR.get(userID)){
  userGR.setValue('locked_out', true);
  userGR.update();
}

[Rajesh Chopade1]

hi @Srini19 

If you want to deactivate the user then have a look bellow script in your BR (before/after)

// Example condition: Lock account if the user's status is set to 'Inactive'
if (current.active) {  // Check if the user is currently active
    current.active = false; // Lock the account
    current.comments = "Account locked by Business Rule"; // Optional comment
}

i hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

rajesh