How do i trigger on a selection from a table

Using flow designer i am using a list collector to select articles from a table (cmdb_ci_inf_software) How do i trigger catalog tasks based on the selection?I am trying to use if (varable) is true 

incident count

Hi All,In my instance, I have two tables:User IncidentSoftware IncidentOn the User Incident table, there is a field called "Related Software Incident."On the Software Incident table, there is a related list called "User Incidents."The query is:When a...

How to add group members to newly created assignment group using flow design?

Enabling MFA alone for one domain in ServiceNow

Hello Team, ServiceNow  is on  Intranet. We want to enable MFA(Multi Factor Authentication) alone for one single domain. Is it possible, and how we can do that ? thanks in advance

HI All

HI All , i am install Virtual agent, But whenever open Conversation interface guide open, Continue ''button'' Disable  Please Suggest to me  Thanks 

scheduled job running status

Hi All, I am running the scheduled job we have 1lakh+ records from the 3rd party to fetch so we are using rest message and calling in scheduled job but the issue is it is taking 3 hours to fetch all the records so it that okay to make schedule to run...

ServiceNow Benchmarks for Success Dashboard

Hi! I keep getting this error message. I have seen others posts related to this subject, but none of them help me. I think I have all plugins and properties configured, and it still not working. Do you have any solution?

How to restrict users to show only those incidents either created by user or to group of user

MRB to add remove multiple users from group

I need to create a RP, where user can add multiple groups for a user or can remove multiple groups for single user.in RP it should have "add" remove" button which should add one line to get user name and group name.how to achieve it.

LINEログインによるServiceNowへのSSOについて

こんにちは。LINEからOpenID Connectによるログインを実現したいと思っていますが、エラーが発生してしまいます。LINEログインでServiceNow SSOを構成した実績がある方がおられましたら、方法を教授いただけませんでしょうか。【やってみたこと】※LINE Developerにて、LINEログインの構成は作成してあります。ServiceNow側で、SSOプラグインを導入した上で、下記の操作を行いました。IDプロバイダー＞新規 →OIDCエンティティプロファイル＞新規 →OAut...

Agent Chat - Search KB Quick Action

Is there a way to suppress the inital KB article number provided whenever the agent uses /KB as an action? (or should I?) I've attached here what it looks like- a KB article number is shown and then underneath that, a link to the article is displayed...