"Create Problem Task" the interceptor should not be visible and directly open new problem task recor

Siris
Tera Contributor

I would like to remove the problem task interceptor  in Service Operation Workspace which is shown below, whenever user clicks on "Create Problem Task" the interceptor should not be visible and directly open new problem task record.

 

Siris_0-1745390278538.png

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Siris 

check this link

Need to hide the create a problem task dailog box in service operational workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Siris 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader