"Create Problem Task" the interceptor should not be visible and directly open new problem task recor

Siris
Tera Contributor

I would like to remove the problem task interceptor  in Service Operation Workspace which is shown below, whenever user clicks on "Create Problem Task" the interceptor should not be visible and directly open new problem task record.

 

Siris_0-1745390278538.png

 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Siris 

check this link

Need to hide the create a problem task dailog box in service operational workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader