In my ServiceNow instance Reassignment counter is getting increased by 2 for single change of assignment group. This is an intermittent issue. As per ServiceNow support this is occurring due to custom "Save" button on form. Following is the condition and script for the "Save" button. Can someone help me to understand what is in the script that is causing the issue
Condition : !(current.isNewRecord() && !current.canCreate()) && current.canWrite()
Script:
action.setRedirectURL(current);
current.update();
if (! current.isActionAborted())
action.setRedirectURL(current);
